A few months ago we bit the bullet and went ahead and ordered ourselves an iRobot Roomba. Best investment we ever made. Granted, it’s not as deep-cleaning as our Dyson is, but the fact that it cleans on a regular schedule is a godsend. Every day all the cat hair and liam droppings are cleaned up on a timer. This is why we love Bob (yes, we named it).
Sadly, Bob had an injury. One of the gear/bearing things on the Roomba got ground out somehow - I think we lost one of the pieces or didn’t put it together right or something. Anyway, we called iRobot customer service and had one of our best customer service experiences ever - they replaced all of Bob, except for the battery and dust bin, with a brand new unit. Awesome.
So Bob II came, and the dustbin was a little different style and didn’t fit perfectly. Called customer service, they’re replacing it for us too.
Basically, if you can, go get a Roomba. If you have problems, they’ll help you.
One word of caution though - don’t use a Scooba (iRobot floor cleaner robot… ours was named Norbert) on hardwood floors. It isn’t made for them - at least not ours. If we would have read all the things saying “do not use this on [our floor]” it would have been ok. But we didn’t… and now we have to figure out how to refinish our floors.
Then again, it could have been the wax we applied, which we also were not supposed to do…
Anyone know how to fix a polyurethane coated hardwood floor that a dumb husband (me) put wax on?
No Comments | In: Good Housekeeping | tags: hardwood floor, irobot, roomba, scooba. | #